Head of Risk Management

The Cigna Group is a global health company committed to improving health and vitality. We relentlessly challenge ourselves to partner and innovate solutions for better health. Our global workforce of more than 70,000 colleagues works through Cigna Healthcare and Evernorth Health Services to fulfil our mission to improve the health and vitality of the more than 190 million customer relationships we serve in more than 30 countries and jurisdictions. Cigna Healthcare International is dedicated to serving the needs of both
domestic and globally mobile employees and individuals across the globe. As part of Cigna Healthcare International, Cigna Middle East and Africa offers health solutions to employers, governments and individuals and is on an exciting growth journey. Cigna KSA is our newest branch in MEA region, is the first foreign company to over receive an insurance license through the IA in the kingdom of Saudi Arabia.

Role overview :

To lead the risk management activities in the Saudi Arabia Branch. The Head of Risk will be reporting to KSA CEO and functionally will be reporting to the regional CRO to provide adequate assurance and ensure alignment with regional risk management activities. The role will cover both retained and outsourced activities.
The role entails implementing a comprehensive system of risk management that includes operational risk management, business resilience and internal controls. This will require working with key stakeholders, all relevant business units, to assist them in developing their risk management ecosystems, including policies and procedures, training, risk identification and reporting, etc., as well as empowering them to manage their own risks within preagreed
parameters.
The role requires promoting a positive risk management environment, understanding of all relevant regulatory requirements, especially the IA and all other applicable regulators, entails being the key risk management point of contact for KSA
across the Cigna Group and independent of other control functions (Compliance, Actuarial and Internal Audit).

Responsibilities :

• Facilitate risk identification through
  • (i) regular risk forums with participation by all relevant business units and
  • (ii) Establish and maintain risk registers for KSA as required.
• Undertake ad hoc risk reports as and when required by the business. This includes identifying and recommending to the business the need for risk reports as and when the need arises.
• Monitor key risk exposures, thresholds and limits, escalating to the appropriate level within Cigna as required.
• Risk Data Collection & Analysis: Gather, validate, and analyse risk-related data for reporting and decision-making.
• Policy Development & Implementation: Support policy-related tasks and assist in the rollout of risk policies and procedures.
• Risk Reporting: Ensure adherence to regulatory and regional requirements by preparing accurate and timely reports.
• Solutions & Gap Analysis: Perform risk assessments and required and, assess compliance with established standards, identify gaps, and recommend improvements.
• Internal Communication: Effectively use internal platforms to access, consolidate, and share risk-related information.

General:

• Act in accordance with all applicable regulatory requirements.
• Ongoing compliance with all fitness and propriety obligations as well as applicable certification regimes.
• Ensure areas for which this role has responsibility are adequately monitored and controlled.
• Ensure that where responsibilities are delegated, the following safeguards are in place:
  • Delegates are capable of taking on delegated activities;
  • Delegates are informed of the extent and limits of delegated responsibilities, ensuring this has been appropriately documented;
  • Supervise and monitor delegates, maintaining a suitable level of understanding of the activity delegated.
• Be open and transparent with all relevant governance committees, ensuring they are adequately apprised of all significant matters about which they should be made aware.
• Accountable for the management of risks inherent in the functional area of responsibility and for implementing risk management systems and controls that provide a suitable operational environment to support the delivery of strategic objectives.
• To ensure the principle of Treating Customers Fairly and related customer outcomes are embedded within the business and adhered to by those in their own functional area of responsibility.

Business Continuity Management and Resilience

• In coordination with the international BCM function and regional CRO, develop and implement a BCM strategy and implement an effective BCM system for KSA.
• Support and assist with Business Continuity Plans and Disaster Recovery Plans as required by the business.
• Contribute to the crisis management efforts if an unexpected event significantly affects operations or financial results.

Fraud Risk Management

• In coordination with the Regional Compliance Function. Implement fraud risk indicators and monitor suspicious activities.
• Identify, advise and report fraud risks across operations and evaluate external fraud threats.

Qualifications and Skills:

• Strong and proven business background with a good understanding of operational processes.
• At least 5 years of experience in Risk Management, with a minimum of 2 years of experience in insurance.
• Certifications in Risk Management are required.
• Knowledge of KSA’s Insurance Authority regulatory and reporting requirements
• English speaker with high proficiency in both written/ verbal English.
• Proven ability to drive projects
• Strong business acumen and presentation skills

What we offer :

• • Hybrid mode
  • International exposure
  • working in a great place ( recently Cigna KSA recognized as a great place to work )
• Flexibly in working hours

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.