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Head of Transportation and Housing
Riyadh, Saudi Arabia
Head of Transportation and Housing
Posted On: Thursday, August 7th, 2025
Description
To manage the provision of transportation and housing services to Dallah network in line with SLAs and standards agreed upon with the head office.
Requirements
Planning and Strategy
- Ensure work is performed based on approved policies, processes, procedures and instructions
- Identify opportunities for continuous improvement of systems, processes and practices taking into account leading practices, cost reduction and productivity improvement
- Ensure day-to-day activities are properly performed in line with policies and procedures
- Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner
Budget Management
- Develop budget requirements ensuring alignment to plans and needs
Transportation
- Align with Facility Planning and Standards (HO) on transportation services standards and SLAs
- Define fleet needs including type of vehicles, number of vehicles/drivers, vehicle insurance, GPS fleet tracking systems
- Ensure appropriate insurance coverage is provided for vehicles
- Oversee fleet management and abidance to set schedule
- Oversee preventive and corrective maintenance for fleet as needed
- Monitor transportation operations and ensure compliance with pre-set SLA
- Evaluate performance based on KPIs and create reports highlighting areas for improvement to be reviewed by Facility Management (SSC) and Facility Management Planning and Standards (HO)
Housing
- Align with Facility Planning and Standards (HO) on housing services standards and SLAs
- Define housing needs based on collected input, forecasts, and historical data
- Ensure that vacant and occupied housing units are well maintained
- Ensure that equipment is properly functioning within housing units
- Address residents’ escalated complaints and feedback pertaining to housing services in line with pre-set SLAs
- Review legal actions regarding housing services and provide input if needed
- Review periodical reports to ensure housing services are efficiently operating and are in line with pre-set standards and SLAs
People Management
- Optimize resources and ensure team is efficient and provide recommendations for improvement
- Contribute to employee performance management, and provide formal and informal feedback to support professional development and maximize performance
Summary
Career Level:
Manager
Languages
EN - Full Professional Proficiency
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