Head of Unit - Retail

Responsible for a portfolio of clients and prospects with accountability for retention of clients Will manage and develop client and WTW relationships and grow portfolio within the business unit.

Role

• Renew strategy meeting s to discuss modelling and analytics results, establish design & goals, and determine marketing strategy
• Request for renewal information sent to Client
• Renew terms deadline with insurers
• Present marketing summary, proposal comparisons, analysis and recommendations to the client
• Finalize program and obtain revised quotes from carriers
• Provide bind order to WTW
• Bind coverage and obtain confirmation from carriers
• Provide confirmation of coverage and Binders to the client
• Issue proof of insurance (COI and Auto ID Cards)
• Deliver Policies to WTW
• Review policy for errors and request corrections

Requirements

• Preferably educated to degree level or relevant industry experience
• Proven track record of delivering high levels of client service
• Strong practical knowledge of account development and appropriate tools to achieve this aim
• Experienced knowledge of insurance markets in order to deal effectively with client and WTW needs
• Knowledge of WTW products and services
• Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
• Ability to represent the practice and WTW with integrity and credibility
• Strong communication, negotiation and influencing skills
• Experience of working with and adhering to processes and systems to support client service delivery

The Application Process

• Stage 1: Online application and recruiter review
• Stage 2: Live video interviews with hiring managers
• Stage 3: Offer and onboarding

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.