Head of Vendor Management

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About This Opportunity

We are looking for a Head of Vendor Management to lead our partnerships with Approved Service Providers (ASPs) and subcontractors delivering telecom field services across Egypt. You will own the full vendor lifecycle — strategy, governance, performance, risk, and cost — ensuring partners deliver safely, on time, and at the right quality. This role sits at the crossroads of operations, sourcing, finance, and health and safety, and requires deep, hands-on knowledge of the Egyptian telecom subcontractor landscape.

What You Will Do

• Define and drive the vendor and ASP strategy for Egypt, including delivery models, commercial structures, and vendor segmentation.
• Manage day-to-day vendor performance across field rollout, maintenance, and site services, tracking productivity, quality, and cost.
• Lead capacity planning: forecast demand, secure trained crews, and proactively resolve bottlenecks.
• Establish and run formal governance with key vendors, including regular performance reviews, escalation paths, and corrective action tracking.
• Ensure compliance with ethics, anti-corruption standards, health and safety requirements, and local regulations across all subcontracted work.
• Partner with Sourcing on vendor selection, contract negotiations, rate cards, and performance-based commercial structures.
• Control vendor spend and drive cost optimisation without compromising safety or quality.
• Align internal teams — operations, finance, legal, and project management — on vendor plans, risks, and priorities.
• Lead, coach, and develop a team of vendor and ASP managers.

You Will Bring

• 10+ years in telecom network rollout and/or managed services field operations.
• Bachelor's degree in Engineering, Business, or a related field. Postgraduate qualifications or certifications in project management, sourcing, or operations are an advantage.
• Deep, recent experience in the Egyptian telecom market — either managing Egyptian ASPs/subcontractors directly, or having held a leadership role within an Egyptian ASP/subcontractor.
• Demonstrated success in vendor performance management: KPIs, audits, governance, and improvement programs.
• Solid track record in commercial and contract discussions with vendors.
• Strong understanding of telecom field operations, site lifecycle, and health and safety requirements.
• Ability to design and run clear governance frameworks with KPIs and performance dashboards.
• Excellent negotiation skills; able to balance cost, quality, capacity, and risk.
• Strong stakeholder management and people leadership capabilities.
• Fluency in English and Arabic (written and spoken).