Head, Orders and Continuing Resources

The Collections Acquisition & Metadata Services Division (CAMS) is eager to recruit a new Head, Orders and Continuing Resources.

Reporting to the Assistant Director, CAMS, the Head, Orders and Continuing Resources will oversee the full lifecycle of library acquisitions for print and audio-visual materials across general and East Asian collections, course reserves, and patron requests. The Head will also oversee library-wide serials acquisitions functions by coordinating with internal teams and suppliers on ordering, payment, check-in, renewals, and cancellations for serials and standing orders. Additionally, they will administer market purchases for special collections.

• Library Acquisitions & Order Management
• • Manage and coordinate daily operations of Order and Continuing Resources Units, including ordering, receiving, payments, claims, cancellations, refunds, and invoice approvals
  • Oversee vendor communication and resolve issues related to orders, payments, and P-card reconciliation
  • Direct pre-order searching, bibliographic record matching, vendor assignment, and order processing to ensure accuracy and prevent duplication
  • Support fiscal year activities, including budget encumbrance, approvals, and reconciliation of order and payment reports
  • Assist in all phases of the print acquisitions lifecycle, including approval plan processing and bibliographic record updates. Serve as lead for day-to-day print acquisitions operations in the absence of the Assistant Director

• Supervisory & Operational Responsibilities
• • Supervise 1 Supervisor and 6 unionized support staff members. Train staff on new and evolving procedures to ensure compliance and efficiency. Assign and review staff work to maintain quality, consistency, and adherence to policies
  • Lead hiring, interviewing, performance evaluations, scheduling, and timesheet management.
  • Partner with CAMS leadership to manage logistics and improve operational effectiveness.
  • Document, implement, and maintain up-to-date procedural guidelines

• Collection Renewal & Vendor Management
• • Lead the annual cancellation and renewal process, including communicating deadlines and required actions to stakeholders
  • Oversee print subscription management during end-of-fiscal-year (EOFY) rollover
  • Collaborate with Electronic Resource Management staff to manage print and electronic resource access, licensing, and invoicing
  • Partner with Library Finance and Acquisitions & Accounting Services to establish new vendors and resolve vendor-related issues

• Professional Engagement & Service
• • Participate in internal library committees related to acquisitions, collection development, budgeting, and technical services
  • Engage in ongoing professional development, including leadership training and skill-building opportunities
  • Contribute to national and international collaborations, committees, and initiatives focused on technical services and library operations

Columbia University is an Equal Opportunity Employer / Disability / Veteran

Pay Transparency Disclosure

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.