Head – Residential (Sales, Facilities & Project Management)

The Head –Residential will serve as the overall business leader , responsible for steering the project’s revenue growth, customer experience, operational excellence, and delivery outcomes. This is a high-impact leadership role requiring strong command presence, disciplined execution, and exceptional stakeholder management.

Preferred background includes a Hotel General Manager, Retired Armed Forces Officer or a Senior Real Estate Professional with deep experience in managing complex, customer-facing operations.

Key Responsibilities

1. Business Leadership & Strategy

2. Sales, Revenue & Market Strategy

3. Customer Experience Leadership (CRM).

4. Project & Delivery Management

5. Facilities & Estate Management

6. Legal, Statutory & Local Liaison

7. Team Leadership & Culture Building

8. Administrative & Community Interface

9. Regulatory, Law & Order Coordination

10. Governance, Safety & Risk Management

11. Public & Stakeholder Relations

• Experience: 15–25 years of leadership experience managing large teams, complex operations, and high-value customer environments.
• Core Competencies:
• P&L and business planning orientation
• Strong leadership presence and command
• Sales and negotiation excellence
• Project and delivery management
• Government liaison and compliance handling
• High emotional intelligence, communication, and conflict management
• Operational discipline and process governance
• Proven experience in dealing with civic authorities, police departments, housing societies, and legal advisors.
• Understanding of property documentation, RERA compliance, agreements, and coordination with lawyers.
• Ability to build trust, manage resident associations, and drive satisfaction through transparent communication.
• Capable of aligning sales, CRM, project, legal, and facility teams toward common project goals.

Job Type: Full-time

Pay: ₹2,500,000.00 - ₹3,000,000.00 per year

Work Location: In person