Head Spa Specialist (Cosmetologist/Esthetician)

Key Responsibilities

Deliver an Exceptional Client Experience

• Provide every guest with a soothing, luxurious, personalized experience.
• Perform all head spa services with consistency, confidence, and professionalism.
• Complete services including scalp & hair cleansing, exfoliation, shampooing, conditioning, hydration, steaming, massage, aromatherapy, and Aura signature techniques.
• Evaluate scalp and hair conditions and offer tailored recommendations.
• Educate clients on the benefits of ongoing scalp care and regular visits.

Service & Performance Expectations

(Essential to success in this role)To thrive as a Head Spa Specialist, you will be expected to consistently deliver strong performance in the following areas:

• Rebooking Guests: Encouraging clients to schedule their next visit before they leave.
• Product Education: Educating guests about scalp and hair products that support client goals. Selling guest products to benefit them between Aura Head Spa Treatments.
• Enhancement Add-Ons: Must give all guests a consultation to suggest an add on during the service.
• Membership Promotion: Introducing clients to membership and its perks.
• 5-Star Guest Experience: Delivering service that consistently leads to positive reviews.
• Teamwork & Communication: Contributing to a positive, collaborative environment.
• Reliable Attendance: Maintaining a dependable schedule to support team operations.

Client Relationship Building

• Create meaningful connections that lead to loyal, returning clients.
• Encourage referrals, memberships, and product purchases through genuine rapport.
• Communicate clearly, kindly, and professionally at all times.

Cleanliness & Professional Standards

• Maintain spotless, organized treatment rooms.
• Follow all sanitation protocols and New York state regulations.
• Reset rooms, manage laundry, and restock supplies consistently.

Team Culture & Collaboration

• Embody MadeByMegans mission, hospitality standards, and luxury service style.
• Participate in ongoing trainings and skill development.
• Bring strong initiative, professionalism, and a positive presence daily.

BenefitsFinancial & Growth

• Competitive hourly + commission + tips
• Monthly and performance-based bonuses
• Raises based on growth and service performance
• Paid training + ongoing education

Wellness & Work-Life

• Employee discounts on services & products
• Flexible scheduling (part-time & full-time)
• Beautiful, peaceful, modern workspace
• Supportive leadership and healthy team environment
• Three-day workweek maximum to support balance and prevent burnout

Experience & RequirementsPreferred

• 6+ months spa, salon, or luxury service experience
• Strong hospitality and client service skills
• Experience in massage, esthetics, or scalp care is a plus

Required

• Authorized to work in the United States
• Must be available full days + weekends
• Consistent attendance and clear communication
• Passion for wellness, beauty, and exceptional client care

Job Details

• Job Types: Full-Time or Part-Time
• Expected Hours: 25–30 per week
• Schedule: Full-day shifts, Monday–Sunday
• Supplemental Pay: Tips, Commission, Bonus opportunities
• Availability: Must be able to start immediately

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person