Emirates NBD Egypt

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   Perform Operations transactions (Cash &amp; Non Cash) in a timely and accurate manner
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   Handle, serve, and provide operational services to clients to ensure high quality of service to meet clients' satisfaction within Bank&rsquo;s procedures &amp; policies.
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   Ensure adherence to branch and regulator policies, recommendations and CBE regulations.
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   Responsible to handle the various operations' transaction in accuracy and efficiency as per bank procedures.
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   Handle customer queries &amp; complaints &amp; escalate as appropriate.
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   Encourage and educate clients to use ATM machines, I Net &amp; any other product.
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   Handle client's requests efficiently, promptly as per Bank&rsquo;s procedures.
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   Follow-up the execution of clients' instructions in co-ordination with concerned departments, to ensure proper &amp; accurate service delivery in timely manner.
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  <li>
   3 years of relevant experience
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Head Teller - Cairo Airport Branch

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