Head Therapist

Job Description

As a Head Therapist you are responsible for the smooth and effective daily operation of the sauna and spa, delivering a high standard of spa treatments and services to all guests. Your role includes key responsibilities such as:

• Maintain safety in massage room and privacy for members and guests
• Provide a courteous and professional service at all times
• Perform massage sessions in accordance with the massage schedule
• Work in close coordination with the line manager to ensure smooth operation
• Ensure that members and guests use the sauna and massage room in the proper suggested attire
• Conduct a daily check of all equipment in the massage room and record necessary repairs as required by policy and procedure
• Ensure that there is always one instructor on duty in the massage room at all times
• Maintain close contact with guests / members and communicate feedback from them
• Conduct treatment evaluation / reassessments for members and guests on a regular basis with regards to the standards required

Qualifications

The ideal candidate will be a hands on professional with a good spa background and a true passion to serve and 'make others feel good' through excellent customer care. You will be a positive, pleasant and approachable individual with the ability to lead, motivate and improvise in all situations and should possess the following competencies:

• You should be a certified Spa Therapist with international experience within the same role in a hotel or spa environment.
• You should be able to do all types of massage therapies.
• Good written and verbal English communication skills.