Head Waiter / Head Waitress

Key Responsibilities

• Supervise and support the service team to ensure smooth and efficient operations.
• Deliver exceptional guest service in line with fine dining standards.
• Manage table sections and coordinate orders between guests, kitchen, and bar teams.
• Train and guide junior staff to maintain consistent quality and professionalism.
• Handle VIP guests and special requests with discretion and care.
• Promote premium menu items and contribute to revenue growth.
• Ensure hygiene, grooming, and service standards are maintained at all times.

Skills

• Proven track record as a Head Waiter / Waitress or Senior Waiter in high-volume, high-end restaurants.
• Fluent English required; a European language is an advantage.
• Strong communication and leadership skills.
• Impeccable presentation and attention to detail.
• Confident handling of guest feedback and service recovery.