Health Informatics Manager

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

Provide training and support to all departments of the MPA: Internal Medicine, Psychiatry and Behavioral Sciences, School Based Healthcare and affiliates.

Responsible for the strategic direction of the HIM department in alignment with the MPA’s mission and vision.

Stay aware of national trends and software capabilities. May require attendance at annual conferences or conventions.

Helping to establish expectations, monitoring milestones, and completion of training.

Provide input and oversight for electronic archiving, storage, and retrieval. This includes patient account information as well as patient medical records storage and retrieval systems.

Continual communication with supervisor and end users.

Maintain and foster open lines of communication among all internal and external customers.

Utilize multiple training and delivery skills in the training process, with an understanding of the various learning styles.

Assist end users with login issues.

Log system issues and follow up until resolved.

Customize system based on clinic needs.

Responsibilities include determining workflow where applicable and professionally addressing complaints and resolving issues.

Run eCW pre-built reports. Collaborate with HIM team regarding any decision to purchase a custom report.

Supervise all HIM positions.

Perform other duties as required and assigned.

Reliable Attendance and Punctuality

POSITION QUALIFICATIONS

Must have a background in working directly with physicians, mid-levels and clinic support staff.

Must have Electronic Medical Records specific knowledge.

Strong verbal and written communications skills, outgoing personality with strong customer service attitude.

Background in medical terminology and work flow.

EMR implementation, customization, and maintenance knowledge.

Must have HL7 interface experience

Education: Bachelor’s Degree with major concentration in Information Systems, Business, or Technical field.

Master’s degree preferred.

Certifications: Registered Health Information Administrator (RHIA), preferred.

Experience: Two to four years related experience, required.

SKILLS & ABILITIES

Computer Skills

Experience with Microsoft Office and related products. Ability to learn customizable practice management software and electronic medical records. Proven knowledge required in operating systems, database, spreadsheet, and word processing. Proven ability to train users in software applications. Familiarity with medical practice management software and electronic medical records.

Other Requirements

Minimum 3 years progressively responsible experience in systems design. High interpersonal skills including demonstrated ability to relate well with others in the execution of duties. Excellent verbal and written communication skills. Knowledge of security processes.