Community Health Alliance is looking for a Health Information Manager and HIPAA Privacy Officer. Join our talented team of Health Information that focus on serving the community and helping those in need by creating healthy outcomes for patients of every income.

We operate six convenient locations throughout Reno and Sparks, providing comprehensive, top-quality medical services, dental and pediatric care, behavioral health, low-cost pharmacies, nourishing food pantries, and more.

Job Summary: The Health Information Manager and HIPAA Privacy Officer is responsible for the overall management, integrity, confidentiality, and availability of CHA’s health records across all locations and systems. This role ensures that patient health information (PHI) is complete, accurate, timely, and released only to authorized individuals in compliance with HIPAA, state and federal laws, and CHA policies.

The position leads the HIM department, oversees electronic and paper record workflows, and serves as CHA’s designated HIPAA Privacy Officer. The role also supports regulatory readiness and facility compliance initiatives related to Emergency Preparedness, Clinical OSHA, and CLIA, including staff training, auditing, and corrective action planning.

Our team members enjoy benefits that include:

• Competitive salary: $53,639-$80,459

• 100% company paid employee medical insurance and 90% paid vision and dental on the 60th day from date of hire.

• Continuing education benefit available at $500 per year

• Paid Time Off:

  • PTO 15 days/year and increased after one years of service: pro-rated based on FTE status

  • 8 paid holidays per year

• CHA paid pension plan at 5% of earnings after one year of service; no employee match

• Additional 403(b)retirement annuity plan for employee to save; no employer match

• CHA provides a $10,000 Accidental Death & Dismemberment policy for each benefit-eligible employee at no cost to the employee. This is an employee benefit paid and sponsored by CHA.

Knowledge, Skills, and Abilities:

• Principles and practices of health information management, confidentiality, record retention, and release of information.
• HIPAA Privacy Rule, Security Rule, Breach Notification Rule, and applicable state/federal regulations.
• EHR/EDR systems and HIM workflows in ambulatory/community health settings.
• General office practices, filing systems, and departmental budgeting.

• Strong auditing, data quality, and compliance monitoring skills.
• Proficient with computers and software: EHR/EDR, Microsoft Office (Word, Excel), databases, email, and document management systems.
• Ability to design, implement, and train staff on workflows, policies, and regulatory standards.
• Excellent written and verbal communication, including report writing and staff education.
• Effective supervision, coaching, conflict resolution, and team leadership.
• High attention to detail, organization, and time management in a multi-site environment.

• Maintain strict confidentiality and exercise sound judgment with sensitive PHI.
• Interpret complex regulations, policies, and procedures and translate them into practice.
• Manage multiple priorities, meet deadlines, and function with minimal supervision.
• Work collaboratively across departments and communicate with diverse populations sensitively and effectively.
• Provide exemplary customer service to internal and external stakeholders.

Education:

• Required: High school diploma or GED.
• Preferred: Bachelor’s degree in Health Information Management or related field from a CAHIIM-accredited program or equivalent HIM certification/education.

Experience and Qualifications:

Required

• Minimum 3 years of experience in health information management, medical records, or related healthcare compliance function.
• Demonstrated knowledge of HIPAA privacy and release-of-information practices.
• Experience with electronic health record systems and document scanning/indexing workflows.
• Supervisory or lead experience in a healthcare or administrative setting.

Preferred

• RHIA, RHIT, CHPS, or comparable HIM/privacy certification.
• Experience in a Federally Qualified Health Center (FQHC), community clinic, or multi-site ambulatory environment.
• Working knowledge of Emergency Preparedness planning, Clinical OSHA requirements, and/or CLIA standards.
• Experience conducting internal audits and leading corrective action plans.