Healthcare Billing Coordinator

The Healthcare Billing Coordinator is responsible for providing comprehensive billing and customer service support for private pay accounts and for managing insurance co-pays at Redwood Terrace. This position ensures the accurate, timely filing, collection, and management of all private pay billing activities and follow up with residents/responsible family members on insurance co-pay that are due. Key responsibilities include preparing and submitting invoices, monitoring account balances, following up on outstanding payments, and resolving billing inquiries to maintain positive customer relationships.

The coordinator plays a vital role in maintaining the financial integrity of Redwood Terrace by ensuring compliance with billing policies, minimizing discrepancies, and optimizing cash flow. They work closely with residents and family members, internal departments, and external partners to provide professional, responsive service while adhering to established guidelines and regulations.

Full Time Days - Monday through Friday

Pay Range: $26-$32/hr. depending on experience

To be successful in this role you will have:

• Skilled Nursing Billing/AR experience is required.
• High school graduate or equivalent
• Minimum of 3 years of Accounts Receivable experience handling complex billing and collection issues
• Demonstrated ability to accurately calculate, post, correct and manage accounting figures and financial records
• Strong working knowledge of Medicaid and compliance regulations
• Ability to initiate or work independently with limited direction
• Computer literate with demonstrated knowledge of EHR, word processing, spreadsheet software
• Ability to define problems, analyze data, establish facts, and draw valid conclusions
• Experience and demonstrated skills in customer service
• Experience with PointClickCare (PCC) is a plus!

What’s in it for you?
At HumanGood, we’re driven by purpose—reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.

We offer a comprehensive range of benefits and perks to support you, including*:

• Health, Dental and Vision Plans- start the 1st of the month following your start date
• 20 days of paid time off (increases with years of service), plus 7 company holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program

• Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.

And as team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential.

Learn more at www.HGcareers.org