Healthcare Referrals Associate

• Analyze incoming faxes meticulously, extracting essential patient information, including demographics and comprehensive medical history. Ensure precision and completeness in data handling.
• Evaluate whether the patient already exists within our Electronic Medical Records (EMR) system. If not, create new patient records with utmost accuracy and attention to detail.
• Collaborate closely with doctors and their schedules to efficiently book appointments for referred patients. Optimize appointment slots to enhance patient access.
• Assess the urgency of each case promptly and respond appropriately. Prioritize urgent referrals to ensure timely care.
• Maintain clear and professional communication with referring providers, patients, and internal staff.
• Foster collaboration with clinical teams to streamline patient transitions.
• Monitor common issues related to referrals. Identify trends and opportunities for process improvement.

Education Requirement:

• Relevant experience required: 1-2 year
• Qualification: Diploma/B.Sc in Optometry/Ophthalmology
• Shift Timings: 5:30 PM - 2:30 AM (Night Shift)

Required Candidate Profile:

• You have excellent English spoken and written skills and at least 2-years of professional experience in the US/Canadian healthcare.
• You are familiar with healthcare regulations like HIPAA.
• You have attention to detail and perform all tasks with high accuracy.
• You demonstrate empathy and professionalism in all interactions.
• You own a computer with 2.4 GHz Processor, 8 GB RAM and 100 Mbps internet connection.

PLEASE NOTE: Only candidates with education or professional experience in eye care (Optometry or Ophthalmology) will be considered.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

• Provident Fund

Work Location: Remote