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Healthcare Surveyor / Community Programs Healthcare Surveyor (HCA/DHI #46678)
Posting Details
Interviews are anticipated to be conducted within two weeks of closing date.
This posting may be used to fill multiple vacancies.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees' continuous growth and wellness.
Why does the job exist?
The Healthcare Surveyor / Community Programs Healthcare Surveyor will:
Ensure individuals with intellectual and developmental disabilities (I/DD) receive safe quality services as required by their individualized service plans;
Verify that staff are properly screened and trained to meet individuals' needs;
Assess service quality;
Ensure compliance with State and Federal requirements;
Analyze data;
Conduct on-site interviews;
Record reviews and observations;
Write formal reports of findings;
How does it get done?
The Healthcare Surveyor / Community Programs Healthcare Surveyor is responsible for:
Having knowledge of and/ or ability to learn applicable Federal and State standards and regulations affecting programs and agencies involved in providing waiver services;
Participating as a Team Lead or Team Member in assigned surveys, including required Statewide travel;
Routine compliance survey preparation, survey participation, and completing formal reports of findings;
Coordinating and communicating logistical information regarding the survey to team members, and providing leadership to the survey team through clear and concise information;
Possessing skills in gathering, interpreting and analyzing data and making informed decisions to determine compliance status;
Completing all required Health Care Authority (HCA), Division of Health Improvement (DHI) and Developmental Disabilities Supports Division (DDSD) trainings, including Quality Management Bureau (QMB) core surveying competency training;
Providing excellent customer service to internal and external customers of QMB and DHI.
Who are the customers?
Individuals receiving services, as well as their families, guardians, and advocates;
Developmental Disabilities Supports Division (DDSD);
Quality Management Bureau (QMB), which works in close coordination with other divisions and bureaus within the Health Care Authority (HCA);
Additional stakeholders;
The community at large.
Ideal Candidate
Individuals receiving services, as well as their families, guardians, and advocates;
Developmental Disabilities Supports Division (DDSD);
Quality Management Bureau (QMB), which works in close coordination with other divisions and bureaus within the Health Care Authority (HCA);
Additional stakeholders;
The community at large.
Minimum Qualification
Associates Degree from an accredited college or university in Nursing, Architecture, Social Work, Sociology, Psychology, Rehabilitation, and/or Criminal Justice and two (2) years directly related experience in community based healthcare services and case management. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Must obtain a Defensive Driving Certificate.
Working Conditions
Work is performed in an office setting and in the field at community program sites. Out-of-state travel for training, and extensive statewide, with the occasional overnight travel is required. On-call duties may be required.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Ashtyn Lopez, (505) 695-8977. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
Interviews are anticipated to be conducted within two weeks of closing date.
This posting may be used to fill multiple vacancies.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees' continuous growth and wellness.
Why does the job exist?
The Healthcare Surveyor / Community Programs Healthcare Surveyor will:
Ensure individuals with intellectual and developmental disabilities (I/DD) receive safe quality services as required by their individualized service plans;
Verify that staff are properly screened and trained to meet individuals' needs;
Assess service quality;
Ensure compliance with State and Federal requirements;
Analyze data;
Conduct on-site interviews;
Record reviews and observations;
Write formal reports of findings;
How does it get done?
The Healthcare Surveyor / Community Programs Healthcare Surveyor is responsible for:
Having knowledge of and/ or ability to learn applicable Federal and State standards and regulations affecting programs and agencies involved in providing waiver services;
Participating as a Team Lead or Team Member in assigned surveys, including required Statewide travel;
Routine compliance survey preparation, survey participation, and completing formal reports of findings;
Coordinating and communicating logistical information regarding the survey to team members, and providing leadership to the survey team through clear and concise information;
Possessing skills in gathering, interpreting and analyzing data and making informed decisions to determine compliance status;
Completing all required Health Care Authority (HCA), Division of Health Improvement (DHI) and Developmental Disabilities Supports Division (DDSD) trainings, including Quality Management Bureau (QMB) core surveying competency training;
Providing excellent customer service to internal and external customers of QMB and DHI.
Who are the customers?
Individuals receiving services, as well as their families, guardians, and advocates;
Developmental Disabilities Supports Division (DDSD);
Quality Management Bureau (QMB), which works in close coordination with other divisions and bureaus within the Health Care Authority (HCA);
Additional stakeholders;
The community at large.
Ideal Candidate
Individuals receiving services, as well as their families, guardians, and advocates;
Developmental Disabilities Supports Division (DDSD);
Quality Management Bureau (QMB), which works in close coordination with other divisions and bureaus within the Health Care Authority (HCA);
Additional stakeholders;
The community at large.
Minimum Qualification
Associates Degree from an accredited college or university in Nursing, Architecture, Social Work, Sociology, Psychology, Rehabilitation, and/or Criminal Justice and two (2) years directly related experience in community based healthcare services and case management. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Must obtain a Defensive Driving Certificate.
Working Conditions
Work is performed in an office setting and in the field at community program sites. Out-of-state travel for training, and extensive statewide, with the occasional overnight travel is required. On-call duties may be required.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Ashtyn Lopez, (505) 695-8977. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
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