Helpline agent

Job Description:

We are hiring for banking helpline agent's for a well-reputed telecom company.

Key Responsibilties:

• Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.
• Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.
• Order processing: Taking customer orders, verifying details, and processing payments.
• Account management: Updating customer accounts with relevant information and changes.

Salary:

37K-45K (Performance based incentives)

Educational Requirment:

Minimum Graduation

Experience:

06 Months experience in banking sector (CSR)

Job Type: Full-time

Pay: Rs37,000.00 - Rs55,000.00 per month

Job Type: Full-time

Pay: Rs45,000.00 per month

Application Question(s):

• Do you have experience with Easypaisa/jazz Cash campaign?

Education:

• Bachelor's (Preferred)

Work Location: In person

Job Type: Full-time

Pay: Rs45,000.00 - Rs55,000.00 per month

Education:

• Bachelor's (Required)

Location:

• Karachi (Required)

Work Location: In person