Hicoria Pines Homes - Software Support Specialist VISTA

The Software Support Specialist VISTA Member is to ensure a high level of customer service, excellent time management, strong analytical, diagnostic, and problem-solving skills. The specialist will have to study the Federal Regulations that set the rules and regulations that focus on the areas of family recruitment and coordination and home building. Based on their study, they will develop user manuals, and presentations, and conduct training for staff and families. Weekly they will be required to prepare and present PowerPoint slides that will outline what they learned and show examples of documents and processes they recommend that should be used. The primary duties and responsibilities of the VISTA Member Software Support Specialist revolve around identifying, conducting comparative analysis of existing and emerging technologies, creating, organizing, editing, and maintaining the content on our website and social media platforms. It also involves ensuring that the website's content is up to date, accurate, relevant, and engaging for our target audience. They will be expected to keep up to date on artificial intelligence, SEO optimization, promotion, and social media platforms/analytics.