HIH - Software Engineering Associate Advisor

ABOUT EVERNORTH:

Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable, and simple health care,
we solve the problems others don’t, won’t or can’t.

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

Position Overview

As an Associate Advisor, you will be involved in design, development, testing of Pega PRPC (Pega Rules Process Commander) and related infrastructure. You will be in direct contact with technical leads, delivery managers, system architects, on- and off-shore team members as well as other engineers. Assesses risk associated with new software implementations. Reviewing and guiding the code of other team members through reviews. This role is empowered and accountable to Triage, debugging, surveillance & monitoring. Professional growth of knowledge across both technical and operational domains is required. Expectations include innovation and critical thinking leading to decision making driving towards efficient, simple solutions answering to complex business needs. Represents and promotes QA methodology across Pharmacy+ divisions

Responsibilities

• Analyze, design and support implementation of business specific Pega solutions

and/or frameworks.

• Responsible for implementing technical solutions on Pega 8.8.X, and Pega Healthcare

Management

• Ability to create reusable components that can be leveraged across the enterprise for

providing top-notch customer experience

• Ability to translate complex business requirement into functional technical

requirements using Pega Systems BPM methodology.

• Good hands on implementing PEGA integration services, good understanding of

PEGA new case management features.

• Perform regular code and design reviews.
• Assist with planning and execution of unit, integration and user acceptance testing.
• Provide regular updates to product owners and management on project progress and

outstanding issues

• Takes responsibility for resolving escalations and reporting back to operations

leadership as needed

• Participates in peer-reviews of solution designs and related code and configurations.
• Supports packaging and deployment of releases
• Analyzes and resolves technical and application problems and monitors the

performance of internal systems

• Attends scrum ceremony meetings and design sessions. Maximize the efficiency

(operational, performance, and cost) of the application assets.

Qualifications

Required Skills:

• Excellent technical understanding of Pega Rules Process Commander (PRPC) and

Pega product knowledge

• Experience in building and implementing model-driven, enterprise-level business

solutions.

• Proven experience in all phases of software development including design,

configuration, testing, debugging, implementation, and support of large-scale, business

centric and process-based applications.

• Experience in business process modeling or flow charting
• Excellent problem-solving skills specifically triaging of technical issues including

querying backend SQL databases

• Experience with alerting and monitoring tools to ensure adherence to service level

agreements.

• Good written and oral communication skills
• Pega certified CLSA (at least part 1) or CCSA with knowledge of Java frameworks

Required Experience & Education:

• Bachelor’s degree in Computer Science or a related discipline strongly preferred,
• 10+ years’ experience with at least 7 years of Pega technology and Pega PRPC

implementation experience

Location & Hours of Work

• Full-time position, working 40 hours per week. Expected overlap with US hours as

appropriate.

• Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work

remotely as required (3 days WFO and 2 days WAH).

About Evernorth Health Services