HOD - Quality Management

Qualification & Experience Required

· MBBS Doctor / MBA (preferably Health and Hospital Management) along with Diploma or certification in Quality Management

· Minimum 8 years of experience in the healthcare sector, including at least 3 years in a managerial or leadership role.

Skills / Competencies

· Knowledge of CQI principles, practices, methods and tools.

· Knowledge of medical record and clinical care process

· Knowledge of regulatory standards (ISO, SHCC, JCIA etc.)

· IPCS (interpersonal communication skills)

· Leadership skills

· Negotiation and conflict management skills

· Analytical and decision-making skill

· The ability to facilitate change

· Command in MS Office

· SPSS would be added advantage

Responsibilities:

· Develop, implement, and maintain a comprehensive Quality Management System.

· Establish and monitor key performance indicators (KPIs) to track the hospital's quality and patient safety outcomes

· Review and enhance hospital policies and procedures to align with best practices

· Conduct internal audits and quality rounds to ensure compliance and performance excellence across departments

· Lead and facilitate all hospital licensing, certification, and accreditation

· Advise Medical Director on a Healthcare specific local and international quality standards and accreditation.

Job Type: Full-time

Work Location: In person