Holiday Home Receptionist

Qualifications

Key Responsibilities & Duties:

• Greet and welcome guests in a professional and friendly manner.
• Handle guest check-in and check-out procedures.
• Verify guest details and maintain accurate records.
• Address guest inquiries, complaints, and special requests promptly.
• Provide information about property amenities, local attractions, and services.
• Ensure high levels of customer satisfaction.
• Manage bookings through online platforms (Airbnb, Booking.com, etc.) and direct inquiries.
• Update room/property availability on all booking portals.
• Coordinate with guests regarding arrival details and special arrangements.
• Process payments, refunds, and maintain billing records.
• Monitor occupancy levels and report performance.
• Respond to booking inquiries via phone, email, and social media.
• Promote holiday home packages and special offers.
• Assist in improving online reviews and ratings.
• Support marketing initiatives to increase occupancy

Qualification:

• Bachelor’s degree in Hospitality, Business Administration, or related field.
• 1–2 years of experience in reservations or front-office operations (hospitality or real estate).
• Can Speak Arabic and english fluently

Job Type: Full-time

Pay: AED2,500.00 per month

Application Question(s):

• Can you Join ASAP?
• Can You Speak Arabic Fluently?

Work Location: In person