Holiday Operation Executive

Job Summary

The Holiday Operations Executive is responsible for planning, coordinating, and executing holiday-related operations to ensure smooth service delivery. The role involves coordination with internal teams, vendors, and customers to manage bookings, schedules, logistics, and on-ground operations during holiday periods.

Key Responsibilities

• Plan, coordinate, and manage end-to-end holiday operations
• Handle bookings, reservations, itineraries, and confirmations
• Coordinate with hotels, transport providers, vendors, and service partners
• Ensure timely execution of holiday schedules and services
• Monitor daily operations and resolve operational issues promptly
• Handle customer queries, requests, and complaints during holidays
• Maintain accurate records, reports, and operational documentation
• Ensure compliance with company policies and service standards
• Support peak-season operations and manage high-volume workloads

Qualifications

• Bachelor’s degree in Business Administration, Operations, Hospitality, or related field
• 1–5 years of experience in operations, retail, hospitality, or seasonal business management
• Experience handling peak-season or holiday operations preferred

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person