Holidays Sales Executive ( Arabic )

Holidays Department

Position: Holidays Sales Executive ( Arabic )

Job Type: Full-Time

Location: Residence 1072, Retail 012, Al-Muteena, Deira, Dubai, U.A.E.

Salary: Negotiable (based on experience and qualifications)

Job Benefits / Highlights

• Employment Visa - Sponsorship and assistance provided for employment visa processing.

• Performance-Based Incentives - Bonuses and rewards based on achieving targets.

• Training & Development - Access to professional courses, workshops, or certifications.

• Employee Recognition Programs - Monthly awards, shoutouts, or rewards for top performers.

• Opportunities for Career Growth - Structured paths for promotion and skill development.

• Supportive Work Culture - Team collaboration, diversity, and open communication.

Key Responsibilities:

• Guide clients with holiday package and visa requirements - Assist clients in understanding vacation and visa regulations for various countries.

• Communicate professionally - Engage with clients through phone, WhatsApp, and email in a polite and professional manner.

• Coordinate with Suppliers & Vendors - Work closely with travel suppliers, vendors, and tour operators to ensure competitive pricing, availability, and high-quality services.

• Promote and Sell Holiday Packages - Actively promote various holiday packages, including tours, accommodation, and travel experiences, to potential clients.

• Offer Tailored Travel Solutions - Offer customized solutions for clients, including luxury holidays, group tours, and destination management, based on their preferences.

• Meet or exceed monthly sales targets - Promote and sell holiday packages to meet and exceed sales goals.

• Stay Updated on Destinations & Trends - Keep up with the latest travel trends, popular destinations, visa requirements, and holiday package offerings.

• Build Strong Client Relationships - Develop and maintain long-term relationships with clients to encourage repeat business and referrals.

• Maintain Accurate Records - Record all client interactions, sales, and booking details in CRM or other systems for tracking and follow-ups.

• Process Client Documentation - Assist in gathering necessary documents and ensuring all paperwork for travel bookings (e.g., visas, itineraries) is completed on time.

• Verify document authenticity - Ensure client-submitted documents are correct.

• Provide quotations and service proposals - Offer affordable package details tailored to client needs.

• Provide Travel Quotes & Proposals - Create detailed itineraries and quotations based on customer preferences, ensuring all details align with their needs and budget.

• Collaborate with the Sales and Marketing Team - Work with other sales executives, marketing teams, and customer service to achieve overall company goals.

Requirements:

• Fluent in Arabic & English - Spoken and written proficiency in both languages is required.

• Knowledge of Destinations - Familiarity with popular holiday destinations, travel trends, and best vacation spots.

• Communication & CRM Skills - Strong communication skills with familiarity in CRM tools is a plus.

• Holidays Package Sales Experience - Previous experience in selling holiday packages is Mandatory.

• Customer-Focused Mindset - High attention to detail and dedication to quality customer service.

• Graduation in Travel & Tourism - A formal education in the travel industry is a plus.

• Sales-Oriented Attitude - Goal-driven with the ability to meet and exceed targets.

• Time Management Skills - Ability to prioritize tasks and manage multiple client cases efficiently.

• Willingness to Learn - Open to learning about new visa updates, holiday package offerings, policies, and tools.

• Organize Client Appointments and Meetings - Schedule consultations, bookings, and meetings with clients, ensuring timely communication and service delivery.

• Ensure Customer Satisfaction - Provide excellent customer service, resolving any issues or complaints related to holiday packages or travel arrangements.

• Monitor and Achieve KPIs - Track personal sales KPIs, ensuring goals for revenue, customer acquisition, and other relevant metrics are met.

Why Join Us?

• Be part of a forward-thinking company where your ideas and contributions are valued.

• Opportunities for professional development and career progression within the company.

• Competitive Compensation: Attractive salary + incentives.

• Dynamic Team: Work with a passionate and experienced travel team.

Job Type: Full-time