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Home Appliance Technician
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- Log all service calls in the system and update progress as per the defined workflow.
- Visit customers’ homes/sites with prior appointments to diagnose and resolve technical issues efficiently.
- In cases where spare parts are required, advise the customer on the estimated cost and obtain prior approval or advance payment before placing the request.
- Carry essential replacement components necessary for appliance repairs and record their usage .
- Ensure timely job closure within the defined Turnaround Time (TAT).
- Maintain the company vehicle in good condition and ensure it is service-ready at all times.
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