Home Health Intake Coordinator

Home Health Intake Coordinator
Independence, MO | $18–21/hr | Monday–Friday, 8am–5pm

Utilize your organizational abilities and empathy in a position that truly impacts lives.
At Phoenix Home Care & Hospice, we’re not merely filling a vacancy — we’re creating a team of compassionate, motivated professionals who seek to find meaning in their work. As a Home Health Intake Coordinator, you will serve as the initial point of contact for families in need of care, ensuring that referrals are processed efficiently and that our nurses receive the necessary support to deliver exceptional service.

This role encompasses much more than just paperwork — it's about guaranteeing that individuals in our community receive the care they need, when they need it the most.

What You’ll Do

• Process and coordinate new referrals for home health services
• Partner with our sales and marketing team to keep communication seamless
• Support local operations with scheduling, insurance verification, and problem-solving
• Maintain accurate records and provide clear communication with staff and families
• Bring flexibility, organization, and positivity to a fast-paced office environment
• On-Call Rotation

Why You’ll Love Working Here

• $18–20/hr
• Monday–Friday schedule, no weekends!
• Multiple medical plans (Medical, Dental, Vision)
• PTO, holidays, life insurance, 401(k), short- & long-term disability
• Ongoing training & development
• A culture that values people — not just productivity

What We’re Looking For

• 1+ year of office experience preferred (healthcare knowledge a plus!)
• Strong computer and data entry skills
• Excellent phone etiquette and communication skills
• Reliable, detail-oriented, and highly organized
• Positive attitude, strong work ethic, and a heart for service
• Willing to train the right person with the right drive

At Phoenix, our mission is to create New Beginnings — for our clients, and for our team. If you’re ready to grow in a supportive, mission-driven environment, apply today and see why Phoenix is the right place to start your next chapter.

Benefits

• Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.