Home Loan Consultant - Hybrid

About the Role:

The Home Loan Consultant - Hybrid will proactively solicit new residential first and second mortgage home loans that meet established loan quality and production goals. This includes but is not limited to spending 51% of time on outside sales such as origination of home loan products based on contacts with realtors and/or builders. This also includes spending a portion on time in a Bay Fed CU branch as a resource and mentor for branch staff that originate and refer home loan products. Identify, develop and maintain a network of business relationships that serve as a recurring source of referrals for new home lending opportunities. Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Credit Union, federal and state compliance policies.

Scheduled Weekly Hours:

40 hours per week; Monday – Friday

What you’ll be doing:

• Source and originate first mortgage home loans by developing strong relationships with realtors, builders, and other business professionals.
• Close Bay Federal home loan applications submitted by branch and call center staff, ensuring accuracy and efficiency.
• Generate new loan inquiries from existing members, referrals, and external sources through targeted marketing and outreach efforts.
• Conduct presentations at branches, real estate offices, and community seminars to promote Bay Federal’s home loan products.
• Guide applicants through loan options, clearly explaining the benefits, terms, and required documentation for each product.
• Analyze applicants’ financial profiles to determine loan eligibility and communicate conditional approvals or denials effectively.
• Manage a personal loan pipeline to meet production goals, quality standards, and established turnaround times.
• Ensure complete and compliant loan documentation is submitted for underwriting and support the borrower through closing and funding.

You’re Perfect For This Role If You Have:

• At least 2 years of experience in mortgage loan sales, with a bachelor’s degree in business or finance preferred.
• Registered and in good standing with the NMLS (SAFE Act compliant), with a valid California driver’s license and reliable transportation.
• Skilled in analyzing financial and credit data to match members with appropriate loan products.
• Proficient in Microsoft Office and loan origination systems, with strong attention to detail and organizational abilities.
• Excellent communicator with a proven ability to build relationships, meet sales goals, and provide ethical, member-first service.

Who We Are:

Bay Federal Credit Union was started in 1957 when local school teachers pooled their money together to start a credit union. This original vision and investment has grown into the area’s largest locally-owned financial institution, with nearly $1.6 billion in assets. Today, Bay Federal provides full service financial products and solutions to individuals and businesses in Santa Cruz, Monterey, and San Benito counties.

As a local, member-owned, not-for-profit financial cooperative, we are passionate about contributing to the community and being an integral part of its incredible story. Each year, our employees volunteer their time and donate their money to local non-profits, schools, and events. Our managers serve on local non-profit Boards of Director to be involved, understand challenges, and to make a real difference in the communities we serve.

From our founding as a teacher’s credit union, Bay Federal has continued our commitment to education. We offer annual student scholarships for members and offer a comprehensive array of solutions to support our member's financial wellness. Through online financial education course offerings, solutions for teachers and students, as well as special programs for youth, our financial wellness programs are free and available to the public. This is a small part of our work in creating thriving and vibrant communities!

We look forward to continuing our story, and hope that you will be a part of it!

Perks of Joining Bay Federal Credit Union:

• Rated #1 Credit Union to Work For by CU Journal
• Best Places to Work in the Bay Area (SF Business Times/Silicon Valley Journal)
• 11 Federal Holidays observed as paid days off
• We invest in your professional growth & development by providing access to industry standard webinars, LinkedIn Learning courses, and career tracking. We also partner with Cabrillo College for a 12 week leadership program for up and coming supervisor and manager level employees
• Mac McCormac Employee Scholarship award for $1,500 towards education expenses
• Our hybrid work approach combines the flexibility of remote working with the benefits of bi-annual in-person all staff meetings

Benefits Offered at Bay Federal Credit Union:

• 401k Matching – $1 for $1 company match up to 5% of pay
• Eligibility to participate in annual bonus plan
• Benefits Offered – Medical, Dental, Vision, Life Insurance, and Long Term Disability coverage
• Employee Assistance Program that supports 6 face-to-face sessions per person, per reason, for you and your household
• A wellness program that supports your physical, financial, and emotional health
• Supplemental benefits such as Pet Insurance and Aflac

Bay Federal Credit Union is proud to offer a competitive, robust compensation and benefits package. Bay Federal considers many factors in determining base pay such as experience, education/training, internal peer equity, job location, and other business considerations when extending an offer. For Santa Cruz, CA only, the pay scale Bay Federal reasonably expects to pay for this position is $51,480 annually. Salaries are based on the geographic location in which you live if working remotely.

Bay Federal provides health care benefits, life and disability insurance, paid holidays and 401k with a company match to eligible employees; along with employee paid voluntary benefits. Paid time off is accrued per paycheck for eligible employees at a rate based on your tenure. Leaves of absences are available in adherence with state and federal regulations.

Bay Federal is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law. Bay Federal is at at-will employer.

For CCPA's requirements regarding security practices and procedures, please see our privacy page here (https://www.bayfed.com/privacy). Bay Federal Credit Union takes our obligation to keep our member's data safe and secure and adhere to industry standard best practices.