Homeowners Community Manager

We are actively seeking an experienced, results-driven Community Association Manager who is motivated to grow with our company.

Founded in 2009, 360 Community Management is a well-established and highly respected community association management firm. We proudly provide management services to homeowners, condominium, and townhouse associations across the Valley. Our collaborative, fast-paced environment offers strong team support without the rigidity of a corporate setting, allowing individuals to reach their full potential. Our success is driven by a dedicated, customer-focused team committed to delivering exceptional service.

Position Summary

This full-time role is responsible for fulfilling the terms of management agreements between the company and assigned community associations. The Community Manager will oversee a portfolio of associations, build strong relationships with Boards of Directors, and provide guidance, leadership, and operational oversight.

This position plays a key role in enhancing community value, ensuring compliance with governing documents, and promoting positive community relations. Managers are supported by a team of specialists, allowing them to focus on delivering exceptional service to their boards and residents.

Success in this role requires strong organizational and time management skills, a proactive mindset, and a commitment to excellent customer service. The ideal candidate is detail-oriented, communicates effectively, and thrives in a dynamic, multitasking environment.

Key Responsibilities

• Manage the day-to-day operations of assigned community associations
• Build and maintain strong relationships with Boards of Directors
• Prepare and deliver regular reports, action item lists, and communications
• Maintain accurate association records and files
• Assist Boards with strategic planning and implementation of goals
• Oversee vendors and contractors, including landscaping, maintenance, and repairs
• Investigate and resolve violations, complaints, and community issues
• Conduct regular property inspections and enforce governing documents
• Prepare annual budgets and monitor financial performance
• Review financial reports, delinquencies, and collections processes
• Coordinate and attend Board and committee meetings, including agenda preparation
• Respond to homeowner inquiries via phone, email, and written correspondence
• Handle emergencies, including after-hours response when necessary
• Ensure compliance with legal requirements, governing documents, and regulations
• Coordinate violation notices, hearings, and enforcement actions
• Oversee contracts, insurance claims, and major projects
• Serve as liaison between the Board, homeowners, vendors, and government agencies

Qualifications

• High school diploma or equivalent required
• Minimum of 4 years of experience managing homeowners associations
• CAAM® and/or CMCA® designation preferred
• Proficiency in Microsoft Office and property management software
• Strong understanding of budgeting, project management, and operations
• Valid driver’s license required
• Ability to pass a background check
• Willingness to complete industry certification (if not already obtained)

Skills & Competencies

• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• Customer-service oriented with professionalism and tact
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated with a strong work ethic
• Team-oriented with a positive, collaborative attitude

Schedule & Compensation

• Full-time position (Monday–Friday, with occasional evenings/weekends for meetings)
• Salary based on experience

Benefits

• Health, dental, and vision insurance (available after 90 days)
• 401(k) with company match
• Paid holidays, vacation, and sick time
• Professional development and continuing education support

Pay: $51,541.67 - $62,071.69 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Retirement plan

Work Location: In person