HORECA & Export Sales Manager

Description

Job role: Sales

Career level: Management (6-10 years)

Industry: Manufacturing

Area: Sheikh Zayed City , New Cairo

• Developing and implementing sales strategies to achieve sales targets in both HORECA and export markets.
• Identifying new business opportunities by researching customer needs and market trends in target countries/sectors.
• Expanding the client base, which includes sourcing new international clients, distributors, and partners, as well as new HORECA accounts (hotels, restaurants, cafes, etc.).
• Planning and reviewing budgets for product ranges and managing the profit and loss for the assigned segments.
• Building and maintaining strong, long-term relationships with key clients to ensure ongoing satisfaction and loyalty.
• Negotiating prices, payment terms, and contract conditions to secure profitable agreements.
• Acting as the primary point of contact for client inquiries, concerns, and escalations, ensuring effective solutions are provided promptly.
• Conducting regular client visits (locally and internationally) to understand their specific needs for products and offer personalized solutions.
• Managing the complete export sales cycle, from initial lead generation to final shipment and post-sale support.
• Ensuring compliance with international trade regulations, customs clearance, and required documentation (e.g., commercial invoices, packing lists, licenses).
• Coordinating closely with internal teams (production, logistics, marketing, operations) to ensure timely order fulfillment and delivery according to agreed specifications and schedules.
• Troubleshooting any issues that may slow down or hamper the export procedures and activities.
• Monitoring sales performance against set targets and preparing regular, detailed reports for management.
• Analyzing market trends and competitor activities to position the company's products effectively and identify areas for growth.
• Participating in international trade shows, exhibitions, and industry events to promote products and build professional networks.
• Maintaining in-depth knowledge of the company's products, their features, benefits, and value propositions.
• Gathering customer feedback and providing insights to the product development team for potential improvements or new product ideas.

Requirements

• Bachelor's degree from a reputable university.
• An MBA in International Business or Marketing is preferred.
• Proven experience in export sales, preferably within the HORECA or food service industry.
• Strong negotiation, communication, and presentation skills are essential.
• In-depth understanding of export documentation, customs, and international trade compliance.

Job Type: Full-time