Hospital Receptionist

Key Responsibilities

• Patient Greeting & Check-in: Welcoming visitors, checking them in, and updating patient demographic and insurance information in electronic health records (EHR).
• Scheduling: Booking, rescheduling, and confirming appointments via phone or in-person.
• Communication: Managing high-volume phone systems, taking messages, and directing inquiries to appropriate departments.
• Administrative Support: Filing, scanning documents, ordering office supplies, and managing patient flow.
• Patient Experience & Safety: Maintaining a clean, secure, and compassionate environment for patients and families, sometimes calming distressed individuals.
• Billing & Compliance: Assisting with insurance verification, collecting co-payments, and ensuring strict adherence to privacy regulations (HIPAA).

Required Skills and Qualifications

• Education: High school diploma or equivalent is usually required.
• Experience: Previous administrative or customer service experience, preferably in a healthcare setting.
• Skills: Strong communication (written/verbal), multitasking, organizational, and proficiency in MS Office and medical scheduling software.
• Attributes: Calm under pressure, empathetic, and detail-oriented.

Typical Working Conditions

• Standard 37.5–40 hour work weeks.
• Shifts may include evenings, weekends, or nights to cover 24/7 hospital operations.

FREE FOOD AND ACCOMODATION.

Job Types: Full-time, Permanent

Pay: KD250.000 - KD350.000 per month

Language:

• Tagalog (Required)