Hospital Receptionist / Billing Executive

Job Description – Receptionist

Position Title: Receptionist
Department: Front Office
Reports To: Operation Manager

Salary: Attractive Salary

Job Summary:

The Receptionist is the first point of contact for patients and visitors. This role ensures a professional, welcoming environment while managing patient appointments, inquiries, and guiding them to the appropriate departments.

Key Responsibilities:

• Greet and assist patients, attendants, and visitors in a courteous and professional manner.
• Manage patient registration, appointment scheduling, and follow-up coordination.
• Answer and route phone calls promptly and provide accurate information.
• Maintain patient records and ensure confidentiality at all times.
• Coordinate with various departments for smooth patient flow.
• Handle patient inquiries, complaints, and escalate issues when required.
• Ensure the reception area is clean, organized, and presentable at all times.

Qualifications & Skills:

• Graduate in any discipline.
• Minimum 1–2 years of experience in a hospital/healthcare front office role.
• Excellent communication and interpersonal skills.
• Basic computer knowledge (MS Office, Hospital Management Software preferred).
• Pleasant personality and customer service orientation.

Regards,

HR Department

hr@malarhospitals.com

Malar Hospital,Hosur

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person