Hospitality Manager

The Hospitality Manager leads our team in providing best-in-class service with hospitality for our Guests. By working with, training and coaching our Associates; the Hospitality Manager drives the highest level of service to ensure our Guests have the best time at our facilities.

Hospitality Managers also have general operational responsibilities related to running the venue (opening/closing, managing shifts, etc.). This position does require nights, weekends and some holidays.

Additionally, Hospitality Managers may be responsible for overseeing other specific business functions. This might include (but would not be not limited to) hiring, scheduling, Associate development and training, ordering and inventory management, facilities maintenance, and marketing.

Key Responsibilities

• Supervise the team in providing best-in-class service on a daily basis
• Coach and develop the team and drive Associate engagement
  
• Uphold operating procedures and service and safety standards, especially Guest Satisfaction
  
• Ensure all Guest areas are staffed and functioning efficiently
  
• Delegate tasks
  
• Focus on business metrics to drive performance
  
• Maximize profit and revenue
  
• Perform other operational duties as assigned by your manager

Key Qualifications

• 2+ years of restaurant, hotel or golf course management experience
  
• High school diploma or equivalent
  
• Excellent communication, time management and organization skills
  
• Ability to work on a team
  
• Energy and enthusiasm
  
• A high level of self-awareness, receptivity to change and integrity
  
• Ability to work in extreme weather conditions for extended periods of time
  
• Availability to work varied shifts, including evenings, weekends and holidays
  
• Ability to stand and walk for long periods of time including maneuvering up and down stairs
  
• Ability to obtain required licenses and certifications for your location

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.