Hospitality Manager - Work Together

This Job is posted by Taraki on behalf of its client, Work Together. Candidates can apply here and also check out more jobs directly on our website.

JOB DETAILS

Responsibilities:

• Oversee all aspects of hospitality operations, ensuring excellent guest experiences.
• Manage staff including recruiting, training, scheduling, and evaluating performance.
• Develop and implement strategies to enhance customer satisfaction.
• Monitor budgets, financial plans, and sales to ensure profitability.
• Establish and uphold high standards of cleanliness and service.
• Coordinate with vendors and suppliers to maintain quality service and inventory.
• Handle customer complaints and resolve issues promptly and efficiently.
• Ensure compliance with health, safety, and legal regulations.
• Conduct regular meetings with staff to discuss operational goals and customer feedback.
• Work closely with other departments to create and execute promotional events and activities.
  
  
  

Requirements:

• 3-5 years of experience in hospitality management or similar roles.
• Strong leadership and team management skills.
• Excellent interpersonal and communication abilities.
• Proven ability to develop and implement successful strategies.
• Capable of working in a fast-paced environment.
• Proficient in budgeting, financial analysis, and sales forecasting.
• Customer service-oriented mindset with problem-solving capabilities.
• Familiarity with health and safety standards in the hospitality industry.
  
  
  

Qualifications:

• Bachelors degree in Hospitality Management, Business Administration, or related field preferred.
• Certification in hospitality management or similar credentials is a plus.
• Strong understanding of customer service principles and practices.
• Ability to work flexible hours, including evenings, weekends, and holidays.
  
  
  

Skills:

• Strong organizational and multitasking skills.
• Excellent leadership and management capabilities.
• Competency in financial operations and budget management.
• Effective negotiation and conflict resolution skills.
• General knowledge of food and beverage operations.