Host

Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in providing exceptional guest experiences at our restaurant. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring smooth operations at the front of the house. This role requires excellent communication skills, a passion for hospitality, and a commitment to outstanding customer service.

Responsibilities

• Greet guests warmly upon arrival and manage the seating arrangements to optimize flow and efficiency.
• Maintain an organized waiting list and communicate wait times accurately to guests.
• Provide menus and inform guests about daily specials or promotions.
• Assist in managing reservations through phone etiquette and effective guest relations.
• Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
• Address guest inquiries or concerns promptly and professionally, ensuring a positive dining experience.
• Uphold cleanliness and organization of the host/host area, including menus and waiting areas.

Experience

• Previous experience in guest services or hospitality is preferred but not required.
• Familiarity with restaurant operations, including food service protocols.
• Proficiency in using Aloha POS or similar point-of-sale systems is a plus.
• Strong communication skills with an emphasis on customer service and guest relations.
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.

Join us as we strive to create memorable dining experiences for our guests!

Job Type: Full-time

Pay: From $13.73 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person