Host

Job Overview
We are seeking an energetic and personable Host to be the welcoming face of our establishment. As a vital first point of contact, you will create a warm, friendly atmosphere that makes every guest feel valued and comfortable from the moment they arrive. Your enthusiasm, excellent communication skills, and attention to detail will set the tone for an exceptional dining or hospitality experience. This paid position offers an exciting opportunity to showcase your hospitality talents while working in a dynamic environment where guest satisfaction is our top priority.

Responsibilities

• Greet guests warmly with genuine enthusiasm, ensuring they feel appreciated and comfortable
• Manage reservation bookings and waitlists efficiently using POS systems such as Resy
• Escort guests to their tables, providing menus and answering initial questions about the menu or restaurant amenities
• Maintain clear communication with kitchen staff and servers to coordinate seating flow and guest needs
• Handle guest inquiries over the phone with professionalism, demonstrating excellent phone etiquette and guest relations skills
• Monitor waiting areas, ensuring cleanliness, comfort, and timely seating arrangements
• Support guest services by addressing concerns promptly and courteously to enhance overall satisfaction

Experience

• Prior experience as a Host or in a customer service role within food service or hospitality environments is highly preferred
• Familiarity with restaurant operations, including POS systems such as Clover and Breadcrumb is advantageous
• Strong communication skills with the ability to engage confidently with diverse guests
• Experience in hotel or guest services roles is a plus, demonstrating adaptability in hospitality settings
• Proven ability to handle high-pressure situations with professionalism and a positive attitude
• Knowledge of serving etiquette, hotel guest relations, and phone etiquette enhances your suitability for this role

Join us to be part of a vibrant team dedicated to delivering memorable experiences! Your enthusiasm and dedication will help us create welcoming environments where every guest feels valued and cared for.

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Work Location: In person