Overview
Join our dynamic team as a Host, where your vibrant personality and exceptional customer service skills will set the tone for an unforgettable guest experience. As the welcoming face of our establishment, you’ll create a warm, friendly atmosphere by greeting guests and ensuring smooth seating arrangements. Your enthusiasm and professionalism will help foster a positive environment that keeps guests excited to return. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to a lively and engaging dining experience.
Duties
- Greet guests warmly upon arrival, making them feel welcome and valued from the moment they step in
- Manage to go orders efficiently using POS systems such as Toast and also ensuring accurate seating assignments
- Coordinate with the dining staff to optimize table turnover and minimize wait times
- Maintain a clean and organized host stand, ensuring all materials are stocked and ready for service
- Answer guest inquiries via phone with professional phone etiquette, providing information about wait times or menu details
- Assist in managing guest relations by addressing concerns promptly and courteously
- Support the restaurant team during busy hours by facilitating smooth communication between hosts, servers, and kitchen staff
Requirements
- Previous experience as a Host or in a similar customer service role within food service or hospitality environments
- Strong communication skills with an energetic, friendly demeanor
- Knowledge of POS systems such as Aloha POS or Micros POS is preferred; hotel experience is a plus
- Experience in restaurant settings with an understanding of guest services and serving procedures
- Ability to handle multiple tasks efficiently while maintaining a positive attitude under pressure
- Excellent phone etiquette and guest relations skills to ensure every visitor feels appreciated
- Basic familiarity with hospitality standards, including guest services and restaurant operations
- Reliable attendance and punctuality to support team success
Join us and be part of a lively team dedicated to delivering exceptional hospitality! Your enthusiasm will help create memorable experiences for every guest while advancing your career in the vibrant world of food service and hospitality. $14 PER HOUR PLUS TIPS FROM TAKE OUT ORDERS AND TIP OUTS FROM SERVERS
Pay: $14.00 per hour
Benefits:
Work Location: In person