Host

Job Summary
We are seeking an energetic and welcoming Host to be the first point of contact for our guests, ensuring they experience exceptional hospitality from the moment they arrive. As a vital member of our team, you will create a warm, friendly atmosphere that makes guests feel valued and comfortable. Your enthusiasm and excellent communication skills will set the tone for an outstanding dining or service experience, helping to foster guest loyalty and positive reviews. This paid position offers an exciting opportunity to develop your hospitality skills in a dynamic environment.

Responsibilities

• Greet guests promptly with a friendly, positive attitude and assist them with seating arrangements or waiting times
• Manage reservations and waitlists efficiently using POS systems such as Aloha POS or Micros POS
• Answer guest inquiries via phone or in person, providing accurate information about menu options, wait times, or special events
• Coordinate with servers and kitchen staff to ensure smooth flow of service and guest satisfaction
• Maintain cleanliness and organization of the host station and waiting areas to uphold high standards of hospitality
• Handle guest concerns or complaints professionally, escalating issues when necessary to ensure resolution
• Support guest relations by providing personalized service, ensuring each visitor feels welcomed and appreciated

Requirements

• Previous experience as a Host or Hostess in a food service or restaurant setting preferred
• Strong customer service skills with the ability to communicate clearly and effectively
• Knowledge of restaurant operations, including POS systems such as Aloha POS or Micros POS is a plus
• Excellent phone etiquette and guest relations skills to create a positive first impression
• Ability to multitask efficiently in a fast-paced environment while maintaining professionalism
• Experience in hospitality, hotel services, serving, or food industry is advantageous
• Flexibility to work evenings, weekends, and holidays as needed

Join our team and be part of an energetic environment where your friendly demeanor and passion for hospitality will shine! We are committed to providing a supportive workplace that values your contributions while offering opportunities for growth within the hospitality industry.

Pay: $18.00 per hour

Work Location: In person