Please come and join our team at the restaurant located in the Renaissance Daytona Beach Oceanfront Hotel and its restaurant team as host/hostess.
Position Summary:
The Restaurant Host is the first point of contact for guests, responsible for creating a welcoming atmosphere and ensuring efficient seating and guest flow. This role manages reservations, greets guests, and supports the front-of-house team to deliver excellent customer service.
Key Responsibilities:
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Greet guests warmly upon arrival and provide a positive first impression
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Manage reservations and waitlists using a seating system
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Escort guests to tables and provide menus
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Coordinate seating to balance server sections and maintain efficient service
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Answer phone calls and respond to guest inquiries
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Communicate wait times accurately and keep guests informed
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Maintain cleanliness and organization of the host stand and entrance area
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Assist servers and management with guest needs when necessary
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Thank guests as they leave and invite them to return
Qualifications:
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Previous customer service or hospitality experience preferred
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Friendly, outgoing personality with strong communication skills
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Ability to multitask in a fast-paced environment
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Strong organizational skills and attention to detail
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Professional appearance and demeanor
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Basic computer or reservation system knowledge (e.g., OpenTable, Toast)
Work Environment:
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Fast-paced restaurant setting
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Standing for extended periods
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Flexible schedule including nights, weekends, and holidays
Compensation:
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Hourly wage (varies by location and experience)
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May include tips or tip-sharing depending on the restaurant