We are seeking a reliable and friendly Host to join our Black Duck Spirits & Hearth team! As a Host, you will play a crucial role in creating a welcoming and positive atmosphere within our eclectic neighborhood restaurant. Your main responsibility will be to greet and seat customers while monitoring the reservations system, ensuring a smooth and efficient service.
Responsibilities
- Familiarize the evening's floor plan, make adjustments with seating arrangements as needed, communicate a rundown of covers and important notes with staff during pre shift
- Assist with setting the dining room up for service
- Warmly greet and welcome customers as they enter
- Accurately check in a reservation and escort guests to their assigned table and ensure they are comfortable
- Manage the waiting list, estimate wait times, and make arrangements for customers while they wait
- Answer phone calls, provide information, and make reservations or take-out orders as needed
- Collaborate with serving staff to ensure timely seating and smooth transitions between tables
- Keep inventory and organization of menus as well as maintaining knowledge of all menu items
- Maintain cleanliness and organization at the host/hostess station, as well as light housekeeping within the restaurant or occasional dining room maintenance
- Assist in setting up and closing duties, such as arranging tables, chairs, and menus
Requirements
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to remain calm and friendly in busy environments
- Friendly and inviting personality
- Attention to detail and a proactive approach
- Ability to adjust tables and move chairs as necessary
Benefits
- Flexible scheduling
- Opportunities for growth and advancement
- Employee discounts on food
- Fun and positive work environment
Job Types: Full-time, Part-time
Pay: From $16.37 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
Work Location: In person