Host and Hostess

Key Responsibilities

• Greet guests warmly upon arrival and provide a friendly farewell upon departure
• Manage reservations, walk-ins, and waitlists using reservation systems
• Escort guests to tables and present menus
• Maintain accurate seating rotation to ensure balanced workload for servers
• Answer phone calls, take reservations, and respond to inquiries professionally
• Provide accurate wait time estimates and keep guests informed
• Assist with special requests and accommodate guest needs when possible
• Maintain cleanliness and organization of the host stand and entrance area
• Coordinate with servers and management to ensure smooth dining operations
• Handle guest concerns or complaints calmly and escalate to management when necessary

Pay: From $16.00 per hour

Benefits:

• Employee discount

Physical Setting:

• Casual dining restaurant

Schedule:

• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Work Location: In person