Host/ Hostess

At the intersection of fun and fine dining, you’ll find The Finch—a modern take on timeless style. Where the drinks are colder, flavors bolder, where life takes flight—in good taste and great company. Suitable for relaxed encounters and formal engagements, it’s a stylish staple for every taste, an oasis of culinary craft and casual sophistication. The Finch at heart, is a place of gathering—a flock of finches, they say, is a “charm.”

A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave. The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.

Job Duties

• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

• Use visual cues to seat guests in either the bar or dining area depending on their preference

• Answer incoming calls to the restaurant and provide appropriate service

• Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate

• Tend to special guest needs and requests

• Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).

• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders

• Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders

• Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders

• Contribute to team effort by accomplishing related results as needed

Working at The Finch

• Health insurance