FIND_THE_RIGHTJOB.
Hostess
Istanbul, Turkey
As a restaurant hostess, you will play an essential role in creating a welcoming environment and ensuring smooth operations.
Greeting and Seating Guests:
- Welcome guests as they enter the restaurant.
- Ask for the number of people in the party and assign them to an appropriate table.
- Ensure guests are seated in a timely manner, taking into account the availability of tables and reservations.
- Escort guests to their tables, providing menus and any relevant information about the restaurant.
Managing Reservations:
- Take reservations over the phone or in person.
- Keep track of upcoming reservations and make sure guests are seated at the right times.
- Manage waitlists when the restaurant is busy, ensuring customers are informed about wait times.
Providing Information:
- Answer basic questions about the restaurant, such as menu items, specials, or hours of operation.
- Direct guests to amenities, such as restrooms or the bar area.
Handling Customer Requests and Concerns:
- Address any immediate concerns or complaints from guests.
- Communicate customer needs to waitstaff or management.
- Ensure guests have everything they need for a comfortable dining experience.
Managing the Waiting Area:
- Keep the waiting area clean and organized.
- Monitor the flow of guests in and out of the restaurant to prevent overcrowding in the waiting area.
Coordinating with Servers and Kitchen Staff:
- Communicate with waitstaff to ensure they are aware of seating assignments and any special requests from customers.
- Ensure that tables are cleared and ready for the next guest after each seating.
Answering the Phone and Handling Takeout Orders:
- Answer phone calls for reservations, takeout orders, or general inquiries.
- Take and process takeout orders, including providing guests with estimated pick-up times.
Maintaining Cleanliness and Order:
- Ensure that menus are clean and well-stocked.
- Keep the host stand organized, tidy, and stocked with necessary supplies.
- Ensure the front of the restaurant remains clean and welcoming.
Assisting with Guest Departure:
- Thank guests as they leave and invite them to return.
- Offer to assist with coat checks or carryout orders.
Additional Administrative Tasks:
- Keep track of guest preferences and notes for future visits.
- Occasionally assist with light office tasks like filing, restocking supplies, or managing the restaurant’s reservation system.
Similar jobs
Part Time Working Student (IT)
Siemens
Istanbul, Turkey
2 days ago
Karşılama Personeli
Rasyonel Kurumsal Danışmanlık A.Ş.
Istanbul, Turkey
2 days ago
Hostess
Marriott International
Istanbul, Turkey
2 days ago
Guest Servise Agent on cruise ships
Greece WofSG
Istanbul, Turkey
2 days ago
Freelance / Yarı Zamanlı Operasyon & Teknik Destek
Vayes Digital
Istanbul, Turkey
2 days ago
Etkinlik Görevlisi Part-Time (İngilizce Bilen)
ikon insan kaynakları
Istanbul, Turkey
2 days ago
Beylikdüzü Ofis Yönetici Asistanı Arıyoruz
ENDOSTEL İNSAN KAYNAKLARI DANIŞMANLIK AŞ.
Istanbul, Turkey
3 days ago
© 2025 Qureos. All rights reserved.