Hostess

Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times

Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number

Prepare table allocations from reservation book before respective meal period seating

Ensure guests are graciously shown to their tables within a reasonable time of their reservation

Adhere to hotel door policies and restrictions, including local and federal age guidelines aligned with liquor licensing

Guarantee there is host/hostess coverage at the reception/welcome desk at all times

Guarantee that the phone is answered within 2 rings in a courteous and helpful manner

Ensure door policies concerning the entry of guests and these are adhered to at all times

Ensure that seating is fair for all service staff

Perform related duties and special projects as assigned