Hostess

The Role.

As a Hostess, you set the tone for the entire guest experience. You will manage the flow of the cafe, welcome guests with a warm and professional demeanor, and ensure that every person who walks through our doors feels valued and attended to from the moment they arrive.

Key Responsibilities

• Warm Welcome: Greet guests immediately upon entry with a professional and friendly attitude.
• Seating Management: Escort guests to their tables and provide them with menus.
• Flow Control: Monitor the dining area to manage waitlists and ensure tables are turned over efficiently.
• Inquiry Handling: Answer phone calls, manage reservations (if applicable), and provide information about our menu and cafe hours.
• Entryway Maintenance: Ensure the front entrance and host station are clean, organized, and represent the "The One Cafe" aesthetic at all times.
• Communication: Work closely with the Waitstaff and Cashier to ensure seamless service and guest satisfaction.
• Farewell: Thank guests as they leave and invite them to return, ensuring their final impression is as good as their first.

What We’re Looking For

• Exceptional Presence: A polished, professional appearance and a warm, engaging personality.
• Communication Skills: Fluent in [Insert Language] with the ability to speak clearly and confidently.
• Organization: The ability to stay calm and organized during peak hours when the cafe is busy.
• Patience: A high level of patience and the ability to handle guest concerns with grace.
• Hospitality Mindset: A natural desire to help people and create a positive environment.

Why Join The One Cafe?

• A beautiful, high-end work environment.
• Competitive compensation and a supportive team culture.
• Opportunities to grow within a premium hospitality brand

Job Type: Full-time