Hostess

Job Description:

Restaurant Hostess

Role Objective: To serve as the professional face of the restaurant, ensuring a warm welcome and efficient guest flow.

Key Responsibilities:

• Greeting & Seating: Provide a warm, immediate welcome and escort guests to their tables.

• Reservation Management: Handle bookings via phone or digital systems and confirm arrivals.

• Flow Control: Manage the seating rotation to ensure a balanced workload for the service staff.

• Waitlist Management: Professionally manage walk-ins and provide accurate wait times during peak hours.

• Menu Maintenance: Ensure all menus are clean, organized, and ready for guests.

• Guest Farewell: Bid guests a warm goodbye and ensure they had a positive experience.

Key Requirements:

• Professional appearance and excellent communication skills.

• Ability to stay calm and organized in a fast-paced environment.

• Fluency in English (Arabic is a plus).

Job Types: Full-time, Contract