Hostess - voco Cairo Arabella Plaza

At voco™ Cairo Arabella Plaza, the very first voco in Egypt, we believe in creating a welcoming atmosphere where our guests feel cared for and our colleagues are empowered to deliver memorable experiences.

We are looking for a Hostess who will create a welcoming atmosphere in our restaurants, ensuring every guest feels valued and cared for.

A little taste of your day-to-day:
Every day is different at IHG, but you’ll mostly be:

• Greeting and welcoming guests in a friendly and professional manner.
• Managing restaurant reservations, waitlists, and guest seating.
• Escorting guests to their tables and coordinating with service staff for smooth operations.
• Answering inquiries about menu items, promotions, and hotel facilities.
• Handling guest feedback and ensuring any concerns are resolved promptly.
• Assisting with table setups, menus, and maintaining a clean, organized reception area.
• Promoting special offers, loyalty programs, and in-house services.

What we need from you:

• Previous experience as a hostess or in guest service, preferably in a 4/5-star hotel.
• Excellent interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• A warm, welcoming personality and professional appearance.
• Fluency in English and other languages is an advantage.

What We Offer

We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.