Hostess / Waitress (Arab National)

Looking for Arabic Female Hostess/Waitress who would like to join a newly opened 4star hotel in Mangaf, Kuwait. If you have the experience and the desire for customer service then we are waiting for you to join our team.

You will greet guests as they enter the restaurant and show them to their table or waiting area. You will also handle customer phone calls and answer any questions about the restaurant, reservations and menu. You will also engage with guests to ensure their meal is as good and ensure customer satisfaction.

Responsibility:

• Greeting guests as they enter the restaurant
• Answering phone calls and taking guest reservations
• Creating and managing guest waitlists as needed
• Seating guests at tables or in the waiting areas
• Finding the appropriate table for each guest according to their preferences and group size
• Remembering table rotation and ensuring all servers receive the right number of guests
• Engaging with guests to ensure the quality of food and customer service
• Responding to client complaints and helping to resolve those complaints
• Clean, organize, and maintain designated service station
• Provide attentive and personalized service to ensure that guest requests are fulfilled promptly.
• Deliver food from the galley to restaurant stations.
• Maintain clean and orderly tables and station if assigned to food buffet areas.
• Helping out other staff members as needed during your shift
• Providing great customer service at all times

Requirements:

• Diploma or High School education in hotel management or equivalent.
• Minimum of three years related experience in hotels, fine dinning restaurant
• Must be able to provide top-notch customer service, even under pressure and in a fast-paced environment
• Positive attitude and ability to work under pressure
• Willingness to cooperate with other restaurant staff
• Ability to maintain work quality while unsupervised
• Must be able to work standing for long periods of time
• Ability to lead and make decisions.
• Good communication and administrative skills.
• Experienced in coaching subordinates

Job Types: Full-time, Permanent

Application Question(s):

• Are you in Kuwait?
• What is your age?
• What is your nationality?
• Are you currently working and where?
• What is your current salary and benefits?
• What is your notice period to join?
• What is your visa type (Ahli, Small Projects, VIP, Golden etc)?

Location:

• Mangaf (Preferred)