Overview
Join our vibrant team as a Host/Food Runner, where your energy and hospitality skills will create memorable experiences for our guests. In this dynamic role, you’ll be the friendly face welcoming patrons, ensuring smooth seating arrangements, and delivering food with enthusiasm and professionalism. Your positive attitude and excellent communication will help foster a warm, inviting atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your customer service and restaurant experience while being an integral part of our lively dining environment.
Responsibilities
- Greet guests warmly upon arrival, manage waitlists, and escort them to their tables efficiently
- Maintain a clean and organized host stand, ensuring a welcoming first impression
- Communicate effectively with kitchen staff and servers to coordinate timely food delivery
- Deliver food orders from the kitchen to tables promptly, ensuring accuracy and presentation standards are met
- Assist with clearing tables, resetting for new guests, and maintaining cleanliness throughout the dining area
- Support guest relations by addressing questions or concerns courteously and professionally
- Operate POS systems such as Aloha POS or Micros POS for order processing when needed
Skills
- Previous host/hostess experience in a fast-paced restaurant setting preferred
- Strong customer service skills with a friendly, approachable demeanor
- Excellent communication skills to interact clearly with guests and team members
- Knowledge of food service operations and restaurant procedures
- Familiarity with POS systems like Aloha POS or Micros POS is a plus
- Ability to handle phone etiquette professionally when managing reservations or inquiries
- Hospitality background or hotel experience is advantageous for guest relations roles
- Ability to multitask efficiently while maintaining attention to detail in a lively environment
Pay: $17.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person