Host/Hostess

JOIN OUR TEAM!

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: Host/Hostess
Location: Houlihan's - Jonesboro, AR

Host_Hostess.pdf

Essential Responsibilities

• Greets guests as they enter, seating them or placing them on a waiting list as necessary.

• Provides guests with menus and answers initial questions.

• Assigns guests to tables while maintaining balanced server rotations.

• Engages with guests to ensure satisfaction with food and service.

• Responds to guest complaints and helps resolve them.

• Answers phone calls, takes reservations, and provides information.

• Maintains adequate knowledge of the menu.

• Provides world-class guest service.

• Embraces O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.

• Performs other duties and responsibilities as required or requested.

Skills & Abilities

• Strong leadership, organizational, and communication skills.

• Ability to spot and resolve problems efficiently.

• Excellent verbal and written communication skills.

• Ability to deliver results.

• Ability to work well with and motivate a variety of personality types while maintaining tact and diplomacy.

• Ability to multitask and prioritize.

• Maintains a positive reputation within the community.

Hours

• Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.

Education & Experience

• High school diploma or equivalent preferred.

• Restaurant or customer service experience preferred.

Physical Requirements of the Position

• Light Work: exerting up to 40 pounds of force occasionally (up to 1/3 of the time), and/or up to 20 pounds of force frequently (1/3 to 2/3 of the time), and/or a negligible amount of force constantly (2/3 or more of the time) to move objects.

• Requires walking or standing for significant periods.

• May be required to lift in excess of 40 pounds on occasion.

Physical Activity of the Position

• Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.

Environmental Conditions

• Inside: protection from weather conditions but not necessarily from temperature changes. Considered “inside” if the worker spends approximately 75% or more of the time indoors.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications