Host/Hostess

About us

Blues Alley JazzClub is a small business in Washington, DC. We are professional, fast-paced and engaging.

Our work environment includes:

• Casual work attire
• Relaxed atmosphere
• Flexible working hours
• On-the-job training

Job Description: Host/Host

Duties:

- Greet and welcome guests with a friendly and professional demeanor
- Manage reservations and seating arrangements
- Provide accurate wait times and monitor the waiting list
- Escort guests to their tables and present menus
- Assist guests with any special requests or accommodations
- Answer phone calls and take reservations over the phone
- Maintain a clean and organized host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations

Qualifications:

- Excellent guest relations skills with a strong focus on providing exceptional customer service
- Proficient in phone etiquette and handling customer inquiries
- Familiarity with Point of Sale (POS) systems, preferably Aloha POS
- Previous experience in a hotel or hospitality setting is preferred but not required
- Ability to multitask and work in a fast-paced environment
- Strong communication skills, both verbal and written
- Ability to work well in a team and collaborate effectively with colleagues

We offer competitive pay rates and opportunities for growth within our organization. If you have a passion for providing excellent guest services and enjoy working in a dynamic environment, we would love to hear from you.

Please submit your resume along with a brief cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview. Thank you for considering this opportunity.

Job Type: Part-time

Pay: $17.95 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person