Host/Hostess

## Job Overview
We are seeking a friendly and customer-oriented Host/Host to join our team. The ideal candidate will have a passion for providing exceptional guest service in a hospitality setting.

## Duties

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitress’s name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed

## Experience
### Required Skills:
- Experience in guest services or hospitality industry
- Strong communication skills to interact effectively with guests
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Knowledge of Aloha POS system is a plus

### Nice-to-Have Skills:

• Previous work experience as a Host/Hostess or Waiter/Waitress
• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• High school diploma; hospitality certification is a plus

Join our team and be part of creating memorable dining experiences for our guests!

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person