Host/Hostess

Job Overview
We are seeking friendly, energetic, and professional Hosts/Hostesses to be the first point of contact for our guests. This role is responsible for creating a welcoming experience, managing guest flow, maintaining waitlists, answering phones, and supporting front-of-house operations to ensure exceptional customer service.

Responsibilities

• Greet guests promptly with a friendly and professional demeanor, ensuring they feel valued from the moment they walk in
• Manage reservations and seating arrangements efficiently using POS system
• Maintain waitlists and communicate wait times clearly to guests, providing updates as needed
• Coordinate with servers and kitchen staff to ensure smooth seating flow and timely service
• Answer guest inquiries via phone or in person, providing accurate information about menu options, specials, and restaurant policies
• Assist with guest relations by addressing concerns courteously and resolving issues promptly to enhance overall satisfaction
• Keep the host/hostess station organized, clean, and well-stocked to support daily operations

Skills

• Previous restaurant or customer service experience preferred but not required
• Strong customer service skills with the ability to engage guests warmly and professionally
• Excellent communication skills, both verbal and written, including phone etiquette
• Friendly, outgoing, and team-oriented attitude
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail
• Reliable transportation and punctual attendance
• Ability to stand and walk for extended periods of time
• Ability to lift and carry up to 25 pounds occasionally.

Join us and be part of a team that values energetic personalities committed to delivering exceptional guest experiences! This role offers a fantastic platform to grow your hospitality career while making every guest feel at home.

Pay: From $16.90 per hour

Benefits:

• Flexible schedule

Work Location: In person